About Reservation

Reservation Conditions

• • Anyone under the influence of alcohol or illegal drugs will be unable to participate, or will be expelled during the activity (no refund will be given).
  • If you are pregnant, or have symptoms (due to brain/heart disease, physical disability etc.) that will interfere with your experience, you will be unable to participate.
  • It is necessary to complete the participation consent form and give to guide staff before activity begins.
  • Compensation for injury is limited to the following amounts:
  • Death/permanent injury:　5,000,000 yen
  • Ambulance/hospitalisation（per day）3,000 yen
  • Hospitalisation（per overnight）up to 5,000 yen

Points to note:

• • Reservation days and times may vary due to availability. Please check the reservation calendar for availability.
  • Reservation by phone is available until 5pm (Japan time) the day before the reservation date. Same day reservations are not possible.
  • Please pay the Safety Care fee (\300 per person) at the reception desk before the start of the activity (summer activities only).
  • If the activity is cancelled, it is possible to reschedule. Please apply for a reschedule via phone.
  • If the activity is cancelled, it is possible to reschedule. Please apply for a reschedule via phone.
  • Those who may a reservation through their accommodation: to avoid double-booking, there is no need to apply using the reservation form. In the unlikely event that a double reservation is made, a prescribed cancellation fee will be charged.
  • For river and lake activities: please transfer the activity fee to the following bank account within one week from online payment or application date.

Bank transfer details

• • {Bank} Hachijuni Bank, Hakuba Branch,
  • {Account name} Pop Inc.
  • {Ordinary Account number} 109820
  • *As a precaution, please bring a copy of the transfer (a copy of the computer screen is acceptable) with you on the day of reservation.

Cancellation policy

• • In the event of cancellation due to customer’s convenience, the following cancellation fee will be charged:
  • 6 – 2 days before the reservation date: 30% of booking fee.
  • The day before reservation date: 50% of booking fee.
  • On the day of reservation: 100% of booking fee.

Select an Activity

• • INDOOR
  • Hot air balloon
  • Saigawa
  • Himekawa
  • Aokiko
  • Night
  • Shower
  • Winter