About Reservation

Reservation Conditions ■Anyone under the influence of alcohol or illegal drugs will be unable to participate, or will be expelled during the activity (no refund will be given).

■ If you are pregnant, or have symptoms (due to brain/heart disease, physical disability etc.) that will interfere with your experience, you will be unable to participate.

■ Children under the age of 12 must be accompanied by a parent/guardian.

■ It is necessary to complete the participation consent form and give to guide staff before activity begins.

■ Compensation for injury is limited to the following amounts:

Death/permanent injury: 5,000,000 yen

Ambulance/hospitalisation(per day)3,000 yen

Hospitalisation(per overnight)up to 5,000 yen

Points to note:

■ Reservation days and times may vary due to availability. Please check the reservation calendar for availability.

■ Reservation by phone is available until 5pm (Japan time) the day before the reservation date. Same day reservations are not possible.

■ Please pay the Safety Care fee (\300 per person) at the reception desk before the start of the activity (summer activities only).

■ If the activity is cancelled, it is possible to reschedule. Please apply for a reschedule via phone.

■ Those who may a reservation through their accommodation: to avoid double-booking, there is no need to apply using the reservation form. In the unlikely event that a double reservation is made, a prescribed cancellation fee will be charged.

■ For river and lake activities: please transfer the activity fee to the following bank account within one week from online payment or application date.

Bank transfer details

{Bank} Hachijuni Bank, Hakuba Branch,

{Account name} Pop Inc.

{Ordinary Account number} 109820

*As a precaution, please bring a copy of the transfer (a copy of the computer screen is acceptable) with you on the day of reservation.

Cancellation policy

■ In the event of cancellation due to customer’s convenience, the following cancellation fee will be charged:

6 – 2 days before the reservation date: 30% of booking fee.

The day before reservation date: 50% of booking fee.

On the day of reservation: 100% of booking fee.

※Select an Activity

INDOOR Plant dyeing,Making Ice Cream,Gemstone crafts activities

Hot air balloon Sky experience

Saigawa Saigawa River Rafting

Himekawa Himekawa base

Aokiko Lake experience

Season Seasonable event. We will have the event at outside of Hakuba sometimes. Please make sure to check the area.

Night Night activities

Shower Kids Shower walking

Winter Winter activities

Find activities